Shipping & Returns
Nana B's Boutique
We do not ship to P.O. Boxes, please use a physical
street address for shipping. If
a PO Box is the only available option, please contact
us for specific mail options and pricing.
For shipping to Alaska or Hawaii, please call ((503)939-4602)
or email for pricing
For international orders, please call ((503)939-4602)
or email for payment
and shipping information and pricing.
Canadian customers are responsible for all duties
and taxes on their shipments. If you would like to place an order
and reside in another country, you will need to pay by certified
bank check or money order. Please send an email to firstname.lastname@example.org telling
us the item(s) you would like to order and the country where they will be
shipped to. We will respond within 24 hours with your total charges.
If you would like orders shipped to an
address different than your club mailing
address, please fill out the "SHIP TO A
DIFFERENT ADDRESS" section on the
SHIPPING/HANDLING PRICING: 5.00 PER BAG UPS GROUND. Please
call for shipping rates to Alaska and Hawaii.
Nana B's Boutique Return Policy
If you are not completely satisfied with your purchase,
you may return your unused bag within 30 days of the original shipping
date for an exchange or refund of the purchase price.
We do not refund your original shipping or return
If you still have the original shipping box your order
came in, please ship the product in that box. Include a copy of your
sales receipt, the reason for the return, and indicate whether you
want an exchange, or refund.
For your protection, we recommend that you ship
your return back to us via UPS or US Postal Service with insured
service. This protects you in case the shipment is damaged or lost
in transit. This will also allow you to track your return shipment
easily through that carrier. We cannot assume responsibility for
misdirected, damaged, or lost shipments.
Address your package to:
Nana B's Boutique
171 Woodlawn Court
Oregon City, OR 97045
If anything is damaged in your order, please save the
carton and all the packing material as well as the item. Do not return
the merchandise. Notify us immediately at so we can instruct you on
the proper handling of the damaged merchandise. This will ensure the